This Privacy Policy is about what kind of information we collect when you use our Sites or Services, how we use that information, and when your information will be shared with third parties. The company Tecnomoto Performance (VAT 996523788) operates Online shopping websites ("websites"), and provides other online services ("Services"). As our base is in Greece, your information will be transferred, held and processed by us there, in accordance with this Privacy Policy.

We may collect various types of information based on your use of our products and services and our business relationship with you.

• Contact information that allows us to contact you. We get this information when you order a product or sign up for our services. This information includes your name, address, telephone number and email address.
• Billing information related to your financial relationship with us. This category includes the services we provide to you, the phone numbers you call and text, your payment history, your credit history. For security reasons, critical customer credit card details (credit card number, CVV2 / cvc2 number, expiry date) are not stored. The only data stored is the full name of the credit card holder, for security and order authentication purposes.
• Social media information related to your account. We receive this information when you sign in with your Facebook or Google account. Such information is your name, your email, and your Facebook or Google ID.
• Technical & usage information related to the services we provide to you, including information about how you may use our network, services, products or websites. Some examples include:
  
  1. Equipment Information that identifies the equipment with which you connected to our network, such as IP addresses and information about your browser, operating system, screen resolution, equipment type, device identifiers, status device, settings, configuration and operating system.
  
  2. Network Performance & Usage Information about the operation of the equipment, services and applications you use on our network.

In three main ways:

• Information you provide us directly, such as your username, real name, date of birth, address, phone number and email address when you make a purchase or create an account with us.
• Information we collect automatically when you use our network, products or services. For example, we use cookies (you can read more about our cookie policy here, web server logs and other technologies.
• Information from third parties. We may receive information about you from other sources. For example, if you access our websites or services through a third-party connection or log-in, for example, through Facebook Connect, by 'following', 'liking', linking your account with Tecnomoto Performance, etc. the said third party may pass certain information about the use of our service. This information may include, but is not limited to, the ID of the user associated with your account (for example, the Facebook UID), an access token necessary to log you into the service, any information that you have permitted the third party to place to share with us, and any information you have made public in connection with that service.

Our customers' information is an important part of our business and we will not sell it to anyone at any cost.

• We may disclose only certain portions of your information to service providers. We employ other companies and individuals to perform functions on our behalf. Examples include parcel delivery, mail and email. They have access to personal information they need to perform their functions, but cannot use it for other purposes.
• We may use your email address to provide you with certain information or updates (such as our newsletters or announcements of offers)
• We may use information about your use of our and our partners' websites, such as your searches or browsing history and the products you have purchased, to make recommendations or suggestions to you and provide you with advertising that is more relevant and interesting for you.
• We may use your transaction ID to link your order with our courier tracking information.

In addition to the uses described above, we may use your personal information for any of the following:

• To contact you to answer your questions about the services or products listed on our websites.
• To contact you about account status, changes to this Website Privacy Statement, changes to our Terms of Use, or other terms that apply to your use of our websites.
• To contact you to confirm, complete or update User Information, to register your information, or for any other business reason related to the use of our websites.
• To contact you in response to a customer service inquiry from you, or in relation to any matter arising out of the agreement between Tecnomoto Performance and you.
• To contact you to process credit card payments that have been pre-approved by you and to confirm your identity.

We use your information to improve your experience and make our business stronger. Some examples include:

• Protecting the integrity and security of the network, ensuring quality control, capacity optimization and abuse prevention,
• Investigating a violation of our Terms of Service, Acceptable Use policy, or other terms of service or restrictions and
• Protecting the safety of any person.

As mentioned above, we take the information you provide us very seriously. We take reasonable steps to protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. More specifically :

• Tecnomoto Performance offers high levels of security through SSL AES 256bit encryption, a trusted technology used worldwide for secure online transactions. Whenever personal information is required to be entered, Tecnomoto Performance uses SSL technology so that your personal data is transmitted encrypted on our server.
• We only disclose the last four digits of your credit card number when confirming your order. Of course, we share the full credit card number with the appropriate credit card company during order processing.
• It is important for you to protect yourself from unauthorized access to your password and your computer. Be sure to log out of your account when you're done using a shared computer.
• When logging into your account from a public computer do not check the box that will keep you logged in ("Remember me" option).

Tecnomoto Performance retains the data collected for the period necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Tecnomoto Performance then deletes all of the aforementioned data in its possession within a reasonable period of time. Tecnomoto Performance does not verify the correctness of personal data.

Please note that some data may be further retained if necessary to resolve disputes, implement agreements between the user and Tecnomoto Performance, and comply with technical and legal requirements and restrictions related to security, integrity and operation of the Services.

Advertisements displayed on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an ad to gather information about you or others using your computer. This information allows ad networks, among other things, to deliver targeted ads that they believe will be most interesting to you. This Privacy Policy covers the use of cookies by Tecnomoto Performance and does not cover the use of cookies by any other advertisers.

Our Websites are not intended for use by persons under the age of eighteen (18). If you are under 18 years of age, please do not send your information to us. By accessing websites or using our services, you represent that you are 18 years of age or older.

You have the right to request: 

1. access to your personal data, 
2. an electronic copy of your personal data 
3. correction of your personal data if it is incomplete or inaccurate, or 
4. deletion or restriction of personal data you in certain circumstances provided by applicable law. These rights are not absolute, as they may e.g. be limited by tax legislation. Where we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time.

If you wish to exercise any of your rights, please contact us using the contact details in the Contact section or by post at the address below

Tecnomoto Performance

Attention: Data Protection Officer

Kalliirois 12 P.K. 11743, Athens, Greece

We retain your Personal Data for as long as necessary to fulfil the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). Generally this means that we will keep your personal data for as long as you have an account with our Company. In relation to your Personal Data related to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes). At the end of this retention period, the data your data will be completely deleted or anonymized, for example by aggregating with other data, so that it can be used in a de-identified way for statistical analysis and business planning.

Your personal information was provided to Tecnomoto Performance with your consent and you were informed that it may be the subject of personal data processing in accordance with EU law 2002/65 / EK and L. 2472/97 as amended by L. 3471/ 2006 on the Protection of Personal Data and the new European General Data Protection Regulation (EU) 2016/679 (GDPR). However, you will retain the right to access your personal data at any time in order to request and receive, without delay, the purpose for which the data is being processed and information about the recipients of the data in a manner that is clear and easily understood.

This Privacy Policy may change from time to time to reflect our changing business practices. Although most changes are likely to be minor, we encourage our visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this website following any changes to this Privacy Policy will constitute your acceptance of those changes.